Testimonial Page

Every project comes with a hosted page where customers write a testimonial — no code, no embed, just a link you share: showtrust.to/<your-slug>. New submissions arrive in your dashboard as Pending, so nothing appears on your wall until you approve it.

What customers see#

A clean, mobile-first form with your name and message at the top. Customers can fill it in by hand or tap Autofill with X to bring in their name, handle and profile photo from X. They add a star rating, submit, and get a thank-you screen.

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Page content#

Open Testimonial Form in the sidebar. The settings are on the left and a live preview of the page is on the right; changes apply when you click Save changes.

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After submission#

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Appearance#

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Form fields#

Choose which fields the form asks for. Fewer fields means more submissions; more fields make each testimonial more credible on your wall.

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Text, video, or both#

Under Testimonial Type, choose Video and text (customers pick), Video only or Text only. Video testimonials are part of Pro. With video on, customers can record right on the page — they get a 3-second countdown, your questions on screen, a timer, and a chance to watch it back and record again — or upload an MP4, MOV or WebM file instead. Set Max video length anywhere from 15 seconds to 5 minutes (2 minutes by default). Video testimonials can still have a star rating and a short written note.

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Questions#

Add up to five questions, such as “What problem were you trying to solve?”. They appear as prompts above the text box, and one at a time on screen while a customer records, with a Next button to move through them.

Permission checkbox#

Under Permission, choose Don’t ask, Optional or Required, and edit the checkbox text. Each testimonial records whether the customer ticked it, so you can see it when you review.

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Thank-you reward#

Turn on Offer a reward to thank customers with a coupon code or a link (a gift card, a free month, a booking page). Choose whether it goes to every testimonial or only to video testimonials, and when it’s delivered:

• Right away — shown on the thank-you screen with one-click copy, and emailed if they left their email.
• By email, after I approve it — the code is only sent once you approve, so nobody can collect codes with junk submissions. The email field becomes required.

The reward is teased at the top of the form and in invite emails. Each customer gets the reward email once.

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Email alerts#

Email me new testimonials (under After Submission) sends you an email each time someone submits, with a link to your review queue. It’s on by default.

Email invites#

Open Email Invites in the sidebar to ask customers directly. Paste addresses (one per line, or Name <email>) or import a CSV, set the sender name, subject and message — use {{name}} and {{project}} — and check the live preview before sending. Each link pre-fills the customer’s name and email, and replies come to your account email.

• One automatic reminder goes out after 3 days if they haven’t responded (you can turn it off).
• Every email has a one-click unsubscribe; unsubscribed customers are never emailed again.
• Nobody is invited twice within 7 days, or after they’ve left a testimonial.
• You can send 25 invites a day on Free and 500 a day on Pro.

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The table below the composer shows who was invited, reminded and who responded.

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Form language#

Under Page Content, Form language sets the language of the form's built-in text — labels, buttons, the video recorder and error messages — in English, Spanish, German, French, Portuguese, Italian, Dutch, Polish or Ukrainian. Auto (the default) matches each visitor's browser. Your headline, description, questions and thank-you message are shown exactly as you write them.

Share the link#

Copy the link from the dashboard header — or click the QR icon next to it for a printable QR code (PNG or SVG) for receipts, packaging or events — and send it wherever happy customers are: a post-purchase email, your onboarding sequence, a support reply, or an in-app prompt. You can also turn on the wall's Show CTA button so visitors can reach the page straight from your site — see Display options. Submissions then wait for you in Testimonials.