Features/Collecting testimonials

Say thank you with a reward

Offer a coupon code or a link — a discount, a free month, a gift card — as a thank-you for every testimonial, or just for videos.

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A small thank-you goes a long way. Add a reward to your collection page and customers see it up front — “As a thank-you: 20% off your next month” — and receive it when they're done.

Choose whether they see the code straight away on the thank-you screen, or get it by email once you approve their testimonial, so nobody can collect codes with junk submissions.

The problem

Customers are happy to help, but a testimonial is still a favour. Without a nudge, most requests go unanswered — and chasing people individually with discount codes doesn't scale.

The reward shown at the top of the collection page
Teased up front
The thank-you screen with a coupon code
Revealed on the thank-you screen
Thank-you Reward settings
What they get
Right away, or after you approve

How it works

01

Set the reward

Describe it, then add a coupon code or a link (gift card, free-month page, booking link…).

02

Choose who and when

Every testimonial or only videos; shown right away, or emailed after you approve.

03

Customers see it

It's teased on your collection page and in invite emails, and delivered on the thank-you screen or by email.

What you get

Coupon codes with one-click copy, or a “Claim your reward” link

Reward all testimonials, or only video testimonials

Deliver instantly, or by email after approval

Shown on the collection page and in invite emails

Each customer receives the reward email only once

FAQs

Is rewarding testimonials allowed?

Thanking customers for their time is common practice. Reward every testimonial regardless of what it says — never only positive ones — and disclose it where required. ShowTrust rewards every eligible submission the same way.

How do I stop people submitting junk to get a code?

Choose “By email, after I approve it”. The code is only sent once you approve the testimonial, and the email field becomes required.

Related concepts

Reciprocity PrincipleReview GatingReview Request

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