Features/Collecting testimonials

Ask for testimonials by email

Paste a list or upload a CSV, write your message, and send. Each link pre-fills the customer's name and email, with one friendly reminder.

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The easiest way to get a testimonial is to ask. ShowTrust sends the request for you — under your business name, with your message, and a button straight to your collection page.

Every invite link pre-fills the customer's name and email, so leaving a testimonial takes one less step. If they don't respond, one polite reminder goes out a few days later.

The problem

Asking one customer at a time from your inbox is slow, you lose track of who you've asked, and nobody sends the follow-up that actually gets the response.

Writing an invite email with a live preview
Paste emails or import a CSV
Your message, with {{name}}
Exactly what customers receive
Sent invites with statuses and response rate
Track who responded.

How it works

01

Add customers

Paste emails (one per line, or “Name <email>”), or upload a CSV exported from your CRM or billing tool.

02

Write your message

Use {{name}} to personalise it and see a live preview of the exact email they'll get.

03

Send and track

See who was invited, reminded and who responded — each testimonial links back to its invite.

What you get

Sent under your business name — replies go straight to your inbox

Personalised with each customer's name

Invite links pre-fill name and email

One automatic reminder after 3 days (switch it off any time)

One-click unsubscribe, and nobody is asked twice in a week

Response-rate tracking per project

Trigger invites from your own app with the REST API

FAQs

How many invites can I send?

25 a day on the Free plan and 500 a day on Pro. People who unsubscribed or already left a testimonial are skipped automatically.

Who do replies go to?

To you. The email is sent under your business name with your account email as the reply-to address.

Will my customers get spammed with reminders?

No. There's exactly one reminder, a few days after the first email, and only if they haven't responded or unsubscribed.

Related concepts

Review RequestReview VelocityTestimonial

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A hosted collection page at showtrust.to/your-name

Send one link and let customers leave a testimonial in under a minute — no account, no friction.

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Offer a coupon code or a link — a discount, a free month, a gift card — as a thank-you for every testimonial, or just for videos.

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Video testimonials, recorded right in the browser

Customers record on your collection page (or upload a file) with a countdown, your questions on screen, and a retake button. No app, no video cap.

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