Q01How fast can I be live?
+Five minutes from sign-up to embed. Create a project, copy your collection link, paste the widget snippet on your site. That's it.
Q02Does the widget slow my page down?
+No. The script is under 5kb gzipped, lazy-loads, and renders server-cached HTML. Lighthouse won't notice.
Q03Can I customize the look?
+Inherits your font and color tokens by default. Five layout presets (grid, masonry, marquee, single, list) and a CSS escape hatch for full control.
Q04How does collection actually work?
+You share one short link. Customers land on a clean page branded to you, leave a written or video testimonial, optionally connect their X or LinkedIn. You approve or pin from your dashboard.
Q05What about video testimonials?
+They're live on Pro. Customers record right on your collection page — with a countdown, your questions on screen and a retake button — or upload a file. You pick the length (up to 5 minutes), and videos play inline in your wall like any other card. No cap on the number of videos.
Q06Can I import testimonials I already have?
+Yes. Paste an X post or App Store link, upload a CSV, or paste reviews copied from G2, Capterra, Trustpilot or an email — AI turns them into testimonials you check before saving. Manual entry works too.
Q07Will the free tier stay free?
+Yes. The Free plan is free forever: one project, unlimited testimonials, and every layout and style. Pro adds white-label and more projects on top — it never takes anything away from Free.