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A/B Testing

A/B Testing

A/B Testing is a controlled experiment that compares two variants — A (the control) and B (the challenger) — of a web page, email, or individual element to determine which performs better on a specific metric. By randomly splitting traffic between the two versions and measuring outcomes, A/B testing replaces guesswork with statistical evidence.

Updated June 9, 2026

Metrics & Analytics

TL;DR

A/B testing lets you prove which version of a page or element actually converts better — essential for validating that social proof placements are doing real work, not just looking good.

Key Points

Requires a clear hypothesis, a single variable change, and a statistically significant sample size to produce reliable results.

The control (A) is the current version; the challenger (B) is the variation you believe will outperform it.

Social proof elements — testimonial position, star rating placement, review count visibility — are high-leverage A/B testing targets.

A result is statistically significant when there is 95%+ confidence the difference is not due to chance.

Running too many tests simultaneously or testing too many variables at once (multivariate without sufficient traffic) produces misleading results.

Running an A/B Test for Social Proof Placement

When testing Social Proof elements, the most important rule is to change only one thing at a time. If you move a Testimonial widget above the fold AND change its design simultaneously, you cannot know which change drove any improvement. A clean test might compare a landing page with a Wall of Love grid versus the same page without it, measuring the impact on Conversion Rate directly. Tools like Google Optimize, VWO, or built-in A/B features in your CMS can split traffic automatically and calculate significance. ShowTrust's embed flexibility makes it straightforward to insert or remove testimonial blocks between test variants.

What to Test First

Start with high-traffic, high-impact pages — typically the homepage hero and the primary Landing Page. The highest-value A/B tests for social proof focus on placement (above vs. below the fold), format (Video Testimonial vs. Written Testimonial), and specificity (generic praise vs. outcome-specific quotes). Heat map data should inform your hypothesis before the test begins: if users are not scrolling to where your testimonials currently live, that is the problem to solve. After finding a winning variant, document the result and move to the next highest-leverage element — continuous, sequential testing compounds into major Conversion Rate Optimization gains over time.

Sources & References

1
What Is A/B Testing? With Examples

Last updated: June 9, 2026

Related Terms

Conversion Rate Optimization

Conversion rate optimization (CRO) is the systematic process of increasing the percentage of website visitors who take a desired action — such as purchasing, signing up, or requesting a demo — using data analysis, user research, and controlled experimentation to identify and remove the barriers preventing conversion.

Conversion Rate

Conversion rate is the percentage of visitors who complete a desired goal — such as signing up, purchasing, or submitting a form — out of the total number of visitors in a given period. It is one of the most direct measures of how effectively a website or campaign turns interest into action.

Heat Map

A Heat Map is a visual data representation that uses color coding — typically a spectrum from cool blues through warm reds — to show how users interact with a webpage. The 'hottest' areas in red indicate where users click, move their cursor, or spend the most scroll time, while cool areas show where attention drops off.

Landing Page

A landing page is a standalone web page designed specifically for a marketing or advertising campaign, built around a single focused objective and a clear call to action. Unlike a homepage that serves many audiences and goals, a landing page eliminates distractions and guides every visitor toward one defined outcome — a sign-up, a purchase, a demo booking, or a lead capture.

Funnel Analysis

Funnel Analysis is the process of tracking and analyzing how users move through a defined series of steps — from initial awareness or site visit to a final conversion goal — in order to identify where and why they drop off. By visualizing drop-off rates at each stage, teams can prioritize exactly where intervention will have the greatest impact.

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